Need help with KSPDeck?

FAQ

Where can I get KSPDeck?

KSPDeck is available through the Elgato Marketplace.

HOW CAN I INSTALL KSPDECK?

After installation of the plugin through the Elgato Marketplace, make sure your installation of Kerbal Space Program has the kRPC mod and the kRPC MechJeb Add-on (if MechJeb support is desired).

*** As of version 0.7.1, the kRPC MechJeb Add-on is not compatible with the latest MechJeb mod (2.15.0 and up). In order to get KSPDeck working as expected with MechJeb, download the patched KRPC.MechJeb.dll file and overwrite the version provided by KRPC MechJeb 0.7.1 in your KSP installation's "GameData\kRPC\" directory.

What products are currently supported?

At the moment, support is available for KSPDeck.

Where should I send a feature request?

You can submit feature requests through the support form on this page.

Can I contact you for non-support questions?

Yes. Please use the Contact page for general or business inquiries.

Submit a support request using the form below.

This is the best place to:

• report a bug

• ask for setup or installation help

• report compatibility issues

• request a feature

• share unexpected behavior

Submit a support request

Helpful Information

Clear details make support much faster. Helpful information may include:

• your Stream Deck model

• your Stream Deck software version

• your Kerbal Space Program version

• what you expected to happen

• what actually happened

• whether the issue can be reproduced consistently

• screenshots showing the issue

Response Times

Support requests are reviewed as quickly as possible, but response times may vary depending on request volume and complexity.

Support is currently available in English and French.